What to Do When You Can’t Pay Your Torrent Power Bill
Torrent Power is one of the largestenergy companies in India. The company offers natural gas, thermal power and electricity services. Torrent Power currently provides power to more than 3 million customers in Agra, Bhiwandi, Surat, Gandhinagar and Ahmedabad. With a strong commitment to the community, Torrent Power is positioned to become the provider of energy for the better portion of India’s population.
How to Pay the Bill
Torrent Power offers several convenient methods for customers to pay your bill. The available methods include online payments, automated terminals, zonal offices, drop boxes, m-link centers and collection centers.
Pay online: Customers can pay your Torrent Power bill online by visiting https://www.billjunction.com/NewBJ/index.jsp. The service is provided by third-party affiliate, Bill Junction. The service is free to Torrent Power customers.
Pay by mail: Customers can pay your Torrent Power bill by sending payments to:
Torrent Power Limited
Customer Service Division
Naranpura Zonal Office
Sola Road
Ahmendabad-380013
Automated payment terminal: This service is only available in the Naranpura Zonal office. Customers utilize the machines similar to ATM machines. Cash payments are not accepted only credit cards and checks.
Pay in person: Customers can pay your Torrent Power bill at the zonal offics in your area, including:
Naranpura Zonal Office:
Sola Road, Near Bhuyang Dev Cross Roads,
Ahmedabad – 380 013.
Or
Amraiwadi Zonal Office:
66 kV Substation, Near IndiraNagar,
Amraiwadi Road,
Ahmedabad – 380 026.
Or
City Zonal Office:
Opp. Jubilee House, Shahpur,
Ahmedabad – 380 001.
Or
Gandhinagar Zonal Office:
Plot no. 283, 284 GH 41/2,
Sector 16, Gandhinagar – 382 016
Drop boxes: Customers can pay your Torrent Power bill at convenient drop boxes. The complete list is available on the website.
M-link: Customers can pay your Torrent Power bill at mobile offices. The bus schedule runs between the towns of Naranpura, Gandhinagar and Ahmedabad six days per week.
Collection centers: These third-party locations accept your Torrent Power bill payment. The complete list is available on the website.
Questions About Your Billing Statement or Account?
Torrent Power is an India-based company. In India, fees and other charges are labeled as tariffs. Torrent Power lists Customer Tarriffs on the official website. Fees not addressed in the tarriff FAQs can be explained by customer service at (079) 22551912.
How the Penalty Fees Work
Torrent Power charges customers based upon the amount of energy consumed during a month. The fees relate the customer’s energy plan.
- Energy usage – The rate ranges from 280 paise to 430 paise.
- Installation – Rs. 5
- Late payment – Rs. 5
I Can’t Make a Payment
Although Torrent Power does not offer assistance programs for customers that can’t pay your bill, the customer service representative provided us with a list of organizations that offer assistance.
- Cancer Patients Aid Association
- Child Rights and You
- CHILDLINE India Foundation
- PETA India
- PRUIDE
- SAVE the Children India
- HelpAge India
- Women’s institute for Social Education
Will They Work With Me to Pay My Bill?
Did Torrent Power exceed your expectations when you needed assistance the most? Was the company able to help you pay your bill? Share your experiences, both positive and negative, by leaving a comment below.